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Case Management

arbias case management services provide person-centred and family sensitive supports focusing on empowerment and self-determination through assessment, planning, linkage, advocacy, coordination and monitoring activities and crisis intervention.

arbias case management services provide the appropriate level of intervention necessary to enhance life style and to empower the individual and their family in accessing and utilising available community resources. In addition arbias case management services aim to achieve maximum levels of functioning potential and increased social connectedness based on the person’s needs.

arbias Case Management Services

  • Support and develop compensatory strategies
  • Provide linkages to primary health care and other community services as needed
  • Enhance quality of life through skills training related to problem solving, seeking healthy recreational activities, and in development of meaningful relationships with family and friends

Types of Case Management

+ Intake & Response

Intake & response is short term intervention, providing expert advice on ABI and AOD (alcohol and other drug) to you, your families and other stakeholders. Intake & response serves as the triage function for service delivery. It is generally conducted over the telephone with you and you are then referred to an appropriate service.

+ Medium to long-term case management intervention

Medium to long-term case management intervention can vary dependant on assessment, individual treatment planning, implementation, coordination, advocacy, monitoring and evaluating options and services to meet a client’s needs.

+ Crisis Management Intervention

Crisis management intervention is available for people with ABI and their family in the southern region of the Melbourne metropolitan area. The provision of this intervention is up to 3 months of case management response.

+ Monitoring Response

The monitoring component of case management services includes less intensive involvement with individuals diagnosed with ABI & AOD including planning the client’s exit from case management services.

Accessing arbias Case Management Services

There is a specific ABI diagnostic criteria requirement for admission into arbias case management services. The majority of people who may benefit from this level of support will have major cognitive impairments, substance dependency and psychiatric illness all with functional deficits.

People with acquired brain injury can access the case management service by contacting arbias intake & response. We ask that you self refer or have someone refer on your behalf by filling in a simple referral form (below) and talking with our intake & response staff around your needs.

Service priority is given to people who are:

  • Socially and geographically isolated
  • Lack appropriate support structures
  • Financially disadvantaged
  • Experiencing cultural barriers
  • Aboriginal or Torres Strait Islanders

Fees

Case management services can be accessed if you are eligible for non-compensable or compensable services. There are fees associated with access to case management’s compensable service and fees are based on a means test and are typically funded through Individualised Support Packages (ISPs), brokerage funds and funds held in court or by financial administrators. Please contact our intake & response team to discuss your options on (03) 8388 1222.

To make a referral to arbias case management services, please download the PDF referral form below:

Case Management referral form – download Adobe PDF (853 Kb)

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