Flexible Outreach

arbias flexible outreach services provides prevocational and employment services, recreation services, and community support services for people with alcohol or other substance related brain impairment. The service is facilitated by a team of staff who specialise in providing support at each level of the program offered and have the ability to assist you to navigate and understand the NDIS service system.

Our flexible outreach service uses a person centred approach to work with the person in determining their employment, health and well being and other community support needs.

At arbias, we focus on individual strengths, choices, preferences and interests when we work with you in exploring opportunities.

+ Accessing arbias Flexible Outreach Services

People with acquired brain injury can access the flexible outreach service by contacting arbias. We ask that you self refer or have someone refer on your behalf by filling in a simple referral form (see below).

Service priority is given to people who:

  • Socially and geographically isolated
  • Lack appropriate support structures
  • Financially disadvantaged
  • Experiencing cultural barriers
  • Aboriginal or Torres Strait Islanders

+ Referral for Flexible Outreach Services

Once a referral is made, the appropriate worker will meet with you to discuss your request in more detail. You may choose to have a support person present. This meeting usually occurs in the home or in an environment where you feel comfortable. We can assist you to navigate and understand the NDIS Service System.

At this first meeting the worker will also outline the information required by arbias (i.e. support plan, other services providing you with support etc.). This initial meeting provides an opportunity for you to determine whether or not we are the most appropriate service. If it is determined that we are not the most appropriate service option for you, then arbias will assist you to access a service more suited to your needs.

+ Fees

There are fees associated with access flexible outreach services and it is a compensable service only. Fees are based on a means test and is typically funded through individualised support packages (ISPs), assisted community living packages (ACL’s), brokerage funds and funds held in court or by financial administrators.

Please contact our Victorian Office on (03) 8388-1222, or email This email address is being protected from spambots. You need JavaScript enabled to view it.  to enquire about making a referral to flexible support services.