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Intake

Intake & Response

arbias Intake & Response is short term intervention, providing expert advice on ABI and AOD (alcohol and other drug) to you, your families and other stakeholders. Intake & Response serves as the triage function for service delivery. It is generally conducted over the telephone with you and you are then referred to an appropriate service.

Medium to long-term Case Management Intervention

Medium to long-term case management intervention can vary dependant on assessment, individual treatment planning, implementation, coordination, advocacy, monitoring and evaluating options and services to meet a client’s needs.

Crisis Management Intervention

Crisis Management intervention is available for people with ABI and their family in the Southern region of the Melbourne Metropolitan Area. The provision of this intervention is up to 3 months of case management response.

Monitoring Response

The monitoring component of case management services includes less intensive involvement with individuals diagnosed with ABI & AOD including planning the client’s exit from case management services.

Slow to Recover Case Management Program (STR)

This program provides support for rehabilitation services for highly dependent people with ABI and their families who are not in receipt of compensation throughout Victoria. The STR program assists brain impaired adults who are not eligible for compensation and are distinguished by:

  • The severity of  ABI;
  • Slow recovery and persisting high dependency requiring prolonged rehabilitation and/or other therapies
  • The complexity of care needs; and
  • Ineligibility to access, through any other means, services that are appropriate to age, level of disability, and limited recovery potential.

People with the aforementioned issues and their families require individual case management and care coordination over a prolonged period, involving a wide range of clinical, psycho-social, environmental, economic and family issues.